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  • Scott G

    ANTIOCH, IL | 2023 Chevrolet Silverado 1500
    Confirmed Service Review
    July 13, 2026
    Unexpected service. Came in with a flat tire and they got one quickly and installed. Everyone was very helpful.

    Response from Raymond Chevrolet

    July 14, 2026
    Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
  • Michael K

    ANTIOCH, IL | 1999 Chevrolet Camaro
    Confirmed Service Review
    July 10, 2026
    Once again when I first took my car in there Edgar did not follow up with me after the entire day. Then when I called he told me he was not able to get the car in. Only after I told him to forget about it that he offered to give me a discount "to make it right". However the quote sure didn't seem like a discount. When I called back later and asked him about it he said he forgot about the discount. Later he offered one. The issue here is not the actual work but the proper communication by the service advisor. The communication failure factor here should not be ignored!

    Response from Raymond Chevrolet

    July 11, 2026
    It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
  • Leonaradas A

    WADSWORTH, IL | 2021 Chevrolet 1500 Silverado
    Confirmed Service Review
    July 10, 2026
    The video provided of the work that has been done is a great idea. It gives the customer a better understanding on what has been done or is required in the future.

    Response from Raymond Chevrolet

    July 11, 2026
    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit.
  • 58 R

    SPRING GROVE, IL | 2024 Chevrolet Tahoe
    Confirmed Service Review
    July 10, 2026
    Great dealership with probably one of the best service departments in the country. They take care of your car very quickly friendly and everything is done properly. Don't know what I would do without them

    Response from Raymond Chevrolet

    July 11, 2026
    Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
  • DONALD M

    ANTIOCH, IL | 2026 Chevrolet Equinox
    Confirmed Sales Review
    July 9, 2026
    Very happy purchase staff was knowledgeable and courteous

    Response from Raymond Chevrolet

    July 9, 2026
    We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
  • BRIAN P

    JOHNSBURG, IL | 2026 Chevrolet Equinox
    Confirmed Sales Review
    July 9, 2026
    It was great and was able to test drive a few vehicles that made my decision excellent! Jimmy was so great to work with and explained everything to me so it was easy to understand. The staffing there are so nice and helpful! Highly recommend this dealership!

    Response from Raymond Chevrolet

    July 10, 2026
    Hi, we really appreciate your wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
  • DAVID S

    CHICAGO, IL | 2025 Chevrolet Silverado 1500
    Confirmed Sales Review
    July 9, 2026
    Danny was great

    Response from Raymond Chevrolet

    July 10, 2026
    Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
  • DAVID R

    GRAYSLAKE, IL | 2026 Chevrolet Silverado 1500
    Confirmed Sales Review
    July 9, 2026
    Had a great experience at Ray Chevy.

    Response from Raymond Chevrolet

    July 10, 2026
    Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
  • LYNDY G

    WAUKEGAN, IL | 2026 Chevrolet Traverse
    Confirmed Sales Review
    July 8, 2026
    It was a great and easy process. Everyone was super helpful and I was able to get the car I wanted with great deals!

    Response from Raymond Chevrolet

    July 9, 2026
    It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
  • Isaac R

    WINTHROP HARBOR, IL | 2023 Chevrolet Equinox
    Confirmed Service Review
    July 8, 2026
    Received different times on how long service would take from multiple advisors. The vehicle was in service for almost 5 hours. I called prior to booking if parts would be covered under extended warranty but it was not. Instead of advising it wouldn’t at the time of service, the work was completed and was charged over $200 for service.

    Response from Raymond Chevrolet

    July 9, 2026
    We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.